LEGAL & PRIVACY

We value the privacy and personal information security of every user. This Privacy Policy applies when you visit this website, browse products, place orders, or use related services; it outlines how we collect, use, store, and protect your personal information.

  1. Collection of Personal Information

When you browse the website, place an order, or use related services, we may collect your name, shipping address, email address, phone number, order history, payment status, as well as necessary device information and browsing data. This information is used to process transactions, arrange deliveries, provide customer service, and ensure the proper functioning of the website.

  1. Use of Personal Information

We use the collected information only to the extent reasonably necessary—including for confirming orders, processing payments, arranging product deliveries, handling return or exchange requests, providing after-sales support, preventing fraud, improving website functionality, and fulfilling applicable legal obligations. We will not use personal information for purposes inconsistent with the original intent without appropriate authorization.

  1. Payment Information and Security

This website may process payments through third-party payment service providers (such as Stripe). These providers may process necessary transaction information in accordance with their own privacy policies and applicable laws. We implement reasonable security measures to protect order and transaction data; we do not store full bank card numbers or card security codes (CVV/CVC).

  1. Information Sharing and Disclosure

To fulfill orders and provide related services, we may share necessary information with payment service providers, logistics carriers, technical service providers, and other essential business partners. We may also disclose information when required by law, requested by competent authorities, or when necessary to protect the legal rights and interests of our users or the website. We do not sell users’ personal information.

  1. Cookies and Similar Technologies

This website may use cookies and similar technologies to ensure the site functions correctly, remember user preferences, analyze website traffic, and enhance the shopping experience. For non-essential cookies that require prior consent, we will only enable them once such consent has been obtained. You may manage or delete cookies through your browser settings, though please note that doing so may affect the functionality of certain parts of the website.

6. Information Storage and Protection

We implement reasonable technical and administrative measures to prevent unauthorized access, disclosure, alteration, or loss of personal information. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, process orders, resolve disputes, or meet legal, tax, and accounting requirements. Thereafter, such information will be deleted or anonymized in accordance with applicable law.

  1. User Privacy Rights

Under applicable law, you may have the right to request access to, correction of, or deletion of your personal information; to restrict or object to certain data processing activities; and, where applicable, to request data portability or withdraw your consent. We will review and process such requests in compliance with applicable law. Please note that certain information may need to be retained due to legal obligations or requirements for maintaining legitimate transaction records.

  1. Third-Party Services

This website may utilize third-party services for payments, logistics, analytics, or technical operations. These service providers may process information in accordance with their own respective privacy policies. For data processing activities independently controlled by third parties, the specific rules set forth in the policies published by those service providers shall apply.

  1. Privacy of Minors

This website is not specifically designed for or directed at minors. We do not knowingly collect personal information from minors where such collection is prohibited by law. Should we discover that such information has been collected inappropriately, we will take reasonable steps to address the matter in accordance with applicable law.

  1. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our business, technological advancements, or requirements under applicable law. Updated terms will be posted on this website and shall take effect from the date of publication or the effective date specified within the policy. We encourage you to review this page periodically to stay informed about our latest privacy protection practices.

  1. Scope and Legal Protection

The interpretation and enforcement of this Privacy Policy shall be governed by applicable data protection and privacy laws. For users in the European Union, the United Kingdom, the United States, or other regions with specific privacy protection requirements, we will fulfill our obligations in accordance with the applicable laws of those jurisdictions. Nothing in this policy limits the rights regarding personal information protection that users are entitled to under the law.

By accessing or using this website, you acknowledge the information processing practices described in this Privacy Policy. For any data processing activities that require consent under the law, we will obtain such consent in compliance with applicable legal requirements.

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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.